Part 34: Word can't open it, but Google Docs can

I went to open up an attachment in which someone had filled out with text boxes (why text boxes? someone else designed the original) and found that most of the information was squeezed out of the text boxes which we next-to-impossible to drag to expand. But, rather than much around with the document in Word, I sent it to my gmail account and opened it first as html (fail) and then as a Google Doc. All of the sudden, the text boxes are gone, and all the information I need to access is easily visible.

What is perplexing is that the native software (Word) was unable to accomplish this task, while Google Docs did with ease. Google may be a huge corporation out to make a dime, but at least their products, you know, work.